Fuel Technology Services
Forecourt & Retail Solutions Support Specialist

Innovative Fuel Solutions
For Modern Industry

We provide advanced fuel technology services throughout Namibia and Southern Africa.
Reliability, efficiency, and sustainability are the core principles of our operations within the commercial, mining, retail, and petroleum industries .

9+
Years Experience
200+
Clients Served
98%
Client Satisfaction
24/7
Support Available

Our Core Services

Forecourt Automation

We provide precision fuel management and high-quality petroleum products to assist organizations in optimizing energy consumption and mitigating environmental impact. Our experts leverage advanced software and real-time analytics to ensure fuel accountability, thereby minimizing losses and enhancing operational integrity for fleets and facilities. By integrating local expertise with international safety standards, we address complex logistical challenges through seamless energy solutions. To prevent downtime within the Southern African economy and on a global scale, we offer onsite support, infrastructure maintenance, and bespoke consultancy to ensure operational resilience. From urban centers to remote mining sites, we remain committed to delivering technology that catalyzes growth and fosters a sustainable future.

BackOffice & POS Peripherals

We provide and support a comprehensive range of BackOffice and Point of Sale (POS) systems, CCTV systems, and UPS maintenance for the retail, commercial, and mining sectors. We ensure that your automated environmental data functions efficiently through reliable hardware that integrates seamlessly with your existing ERP systems.

CCTV & Access Control

Our integrated platform unifies diverse security layers into a single interface, enabling automated responses such as immediate lockdowns or high-definition recording when sensors detect unauthorized access. By using biometric recognition, we eliminate risks from lost or duplicated credentials, ensuring only verified personnel gain entry. Video intercoms further enhance visitor vetting through seamless communication. Engineered for rigorous use, each device provides the granular data needed for audit trails and compliance. This holistic approach fortifies your facility and provides security teams with the actionable intelligence required to proactively mitigate threats.

Consumables & Supplies

We stock a wide range of retail consumables including assorted scale labels, attendant tags, printer ribbons, and POS till rolls, ensuring your day-to-day operations are never interrupted due to supply shortages.

Systems Database & Stock Control

Beyond tracking, the platform integrates real-time monitoring and automated reordering to align procurement with consumption. By digitizing workflows, we eliminate manual stocktaking errors, allowing management to focus on operational efficiency. The system’s reporting engine provides intuitive dashboards to identify high-performing products, reduce shrinkage, and optimize portion control. Scalable for any business size, our infrastructure provides a single source of truth that drives profitability and maintains high standards of food safety and quality.

Technical Services & Support

Our proactive maintenance model uses rapid response and technical expertise to ensure critical infrastructure operates efficiently. We recognize that service interruptions cause revenue loss, so our certified engineers provide 24/7 on-site repairs and remote diagnostics. By combining hardware support with software monitoring, we manage technical complexities so operators can focus on core goals. Beyond troubleshooting, we offer system audits and staff training to ensure regulatory compliance. This holistic approach provides the stability and technological edge necessary for sustained growth.

Service Station Construction & Renovation

Our commitment extends beyond the physical construction phase to encompass the integration of advanced environmental protection measures and high-efficiency energy management systems. By utilizing state-of-the-art materials and sustainable building practices, we ensure that every facility is not only aesthetically modern but also resilient against evolving industry demands. This seamless transition from a raw site to a fully operational commercial hub is facilitated by our rigorous project management protocols, which guarantee that timelines are met and safety standards are exceeded. Consequently, clients receive a modernized infrastructure that optimizes traffic flow, enhances the customer retail experience, and minimizes long-term operational costs, positioning their investment for immediate profitability and enduring market relevance.

Service Station Construction in Progress

A look at our team on-site delivering a full forecourt build — from tank installation to canopy steelwork.

Gilbarco Latitude Series Dispenser
Featured Product

Gilbarco Latitude Series

The Gilbarco Latitude Series represents the pinnacle of modern fuel dispenser technology — combining sleek design with powerful performance. With its high-resolution touchscreen interface, multi-grade dispensing capability, and built-in payment systems, the Latitude Series delivers a seamless experience for both operators and customers.

  • Multi-product dispensing (up to 8 hoses)
  • Integrated HD touchscreen display
  • EMV card payment ready
  • Real-time forecourt management integration
  • Robust & weather-resistant design
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Built on Trust & Expertise

Industry Experience

Over 9 years of experience in the fuel technology sector across Namibia and the Southern African region.

Fast Response Time

Our technical teams are deployed rapidly to minimize downtime and keep your operations running smoothly.

Eco-Conscious Approach

We integrate sustainable practices into all our solutions to reduce environmental impact.

Local Understanding

As a Namibian company we understand local regulations, infrastructure and business needs better than anyone.

Let's Work Together

Contact us today for a free consultation and quote tailored to your business needs.

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About Us

Who we are and what drives us forward

Our Story

Fuel Technology Services (FTS) was established in Windhoek, Namibia, in July 2017, with the primary objective of introducing world-class fuelling technology and technical expertise to the petroleum industry throughout Namibia and the broader region. Through strategic collaborations with international corporations and leading automation providers, FTS has developed a comprehensive service portfolio encompassing point-of-sale systems, forecourt automation, automatic tank gauging, fleet and fuel management solutions, pumps, dispensers, and site infrastructure and construction projects. By delivering reliable and cost-effective automation solutions capable of performing under the most demanding operating conditions in Africa, FTS has secured the trust of major oil corporations. This proven track record culminated in our most significant partnership: FTS serves as the sole distributor of Gilbarco Veeder-Root (GVR) products in Namibia and neighbouring countries under a channel agreement with Gilbarco AFS (Pty) Ltd. As a constituent of the GVR network and, by extension, Vontier Inc.—a Fortune 500 leader in industrial technology—FTS provides local customers with access to global engineering standards supported by dependable service. Currently, FTS stands as a comprehensive and trusted service provider within the petroleum industry, characterized by its local roots and global connectivity.

Our Mission

We're on a mission to deliver super cost-effective, tough, and reliable automation and fuel management solutions, powered by world-class Gilbarco Veeder-Root tech and our own local technical know-how! Our goal is to keep petroleum operations running smoothly across Namibia and beyond, even in the toughest African environments. We love bridging the gap between global innovation and the real-world needs of the Namibian landscape. By mixing advanced sensors, precision monitoring, and user-friendly software, we help fuel retailers and fleet operators cut down on losses and seriously boost efficiency. But we don't just stop at installation—we're all about building long-term partnerships with a super-responsive service team that knows every minute counts. Whether it's a remote mining site or a buzzing city station, we're here to give you total control and accountability through custom-made, professionally maintained systems. By focusing on durability and precision, we make sure every drop of fuel is accounted for, protecting your investments and fueling the sustainable growth of our region's energy future!

Our Vision

We accomplish this objective by bridging the divide between sophisticated international engineering standards and the unique operational challenges inherent to the African landscape. Our organization is dedicated to empowering enterprises with real-time data and robust hardware engineered to withstand the most rigorous environmental conditions, thereby ensuring that our clients maintain the highest standards of accuracy and safety. By fostering a culture of technical excellence and continuous improvement, we Endeavor to eliminate the inefficiencies associated with manual fuel management, substituting them with streamlined, automated solutions that enhance profitability and environmental responsibility. Our commitment extends beyond mere installation; we strive to cultivate long-term partnerships founded upon transparency, wherein our rapid-response maintenance teams and expert consultants provide the assurance necessary for our clients to focus on their core operations, confident that their fuel infrastructure is managed with the utmost competence.

Our Core Values

Reliability — We build and support systems that our customers can depend on, day in and day out, in conditions that leave no room for compromise.

Technical Excellence — From ATG systems to forecourt controllers, we hold ourselves to the same rigorous standards as the global technology leaders we partner with.

We strive for technical excellence through the precise execution of hardware and software solutions. Our engineers undergo continuous certification to master evolving fuel management and retail automation systems, ensuring high-performance reliability across all operations. This expertise enables us to optimize equipment into efficient ecosystems, minimizing downtime and addressing complex challenges. We remain agile and forward-thinking amidst shifting industry regulations and energy transitions. By investing in scalable, sustainable solutions and emerging digital tools, we assist our partners in navigating modern energy distribution. We view each project as an opportunity for innovation, shaping the future of the sectors we serve through adaptability and foresight.

Partnership — Our strength comes from collaboration with international corporations, major automation providers, and above all, with the customers we serve.

We approach every engagement not as a transactional vendor, but as a dedicated ally invested in collective success. This synergy allows us to integrate diverse expertise, blending high-level industrial knowledge with the specific operational realities our clients face daily. By maintaining transparent communication channels and fostering a culture of mutual trust, we bridge the gap between complex technological capabilities and practical, on-the-ground applications. Our commitment to these alliances ensures that we remain responsive to unique localized needs while leveraging a global network of resources to deliver unparalleled value and enduring impact.

Local Commitment, Global Standard — As the sole distributor of Gilbarco Veeder-Root products in our region, we bring world-class solutions to our customers without losing sight of what makes African operating environments unique.

This synergy enables the deployment of advanced fueling technologies and integrated management systems, internationally tested and adapted to local conditions. We reinforce hardware to withstand extreme temperatures, dust, and power fluctuations. Our teams prioritize localizing these innovations to ensure both resilience and functionality. By investing in regional training and logistics, we reduce delays common with imported technology. This approach transforms customer interactions into long-term partnerships, using international excellence to drive sustainable local growth and enhance regional competitiveness.

Integrity — We uphold the highest ethical standards, ensuring honesty and accountability in all operations.

It is the foundation of our client trust. We take full ownership of our commitments, delivering on promises and prioritizing ethical decision-making over short-term gains.

Innovation — We foster continuous learning and creativity to push industry boundaries.

By investing in research and challenging the status quo, we transform ideas into technological advancements. We proactively anticipate future needs, ensuring we remain agile and forward-thinking in a global landscape.

Resilience — Since our inception in 2017, we have expanded by addressing complex challenges within demanding environments, and such resilience remains fundamental to our operational ethos.

We perceive obstacles as opportunities to refine our technology and fortify our operational resolve. This tenacity informs our engineering philosophy, characterized by rigorous system testing to ensure peak performance under duress. Beyond technical durability, our resilience is defined by a steadfast commitment to long-term objectives, enabling us to navigate market fluctuations while remaining focused on our strategic goals.

Meet Our Team

Behind every reliable installation and every fast-response callout is a team that takes real ownership of the outcome. Our leadership brings together deep technical expertise, hands-on operational know-how, and genuine care for our customers — the same combination that has kept Namibia's fuel retailers running smoothly since 2017.

Jeffery L. Masilo, Managing Director
Jeffery L. Masilo
Managing Director

Providing strategic leadership and direction for Fuel Technology Services.

Russel Hartney, Operations Manager
Russel Hartney
Operations Manager

Overseeing service delivery, project execution and operational excellence.

Anna Titus, Project Manager
Anna Titus
Projects Manager

Coordinating projects, resources and customer engagements to ensure the successful delivery of forecourt and retail technology solutions..

Maria Linus, Accounts Administrator
Maria Linus
Accounts Manager

Ensuring financial accuracy through effective accounts administration, reconciliation, reporting, and administrative excellence.

Paula Mbilingongo, HSSE Manager
Paula Mbilingongo
HSSE Manager

Safeguarding people, operations, and the environment through effective HSSE leadership, compliance, and continuous risk management.

Lizentha !Uiras, Admin Manager
Lizentha !Uiras
Admin Manager

Managing administration, customer support and business operations.

Our Services

Comprehensive fuel technology solutions for every industry

DOMS PSS 5000 forecourt controller

Forecourt Automation

Our Forecourt Automation Systems, built around the industry-trusted DOMS PSS 5000 platform, offer retailers a simple yet powerful solution to manage all forecourt operations seamlessly. From controlling fuel dispensers to real-time monitoring across the station's retail centers, the DOMS PSS 5000 installation eliminates manual errors, improves throughput, and gives operators full visibility of every transaction at the forecourt.

Our forecourt automation offering also includes the DFS Fusion Automation Server, a robust back-end platform that centralizes control of fuel dispensers, tank gauges, and payment systems, and the Prowalco Icon Controller, a reliable forecourt controller trusted for its flexibility in managing pumps, tanks, and peripheral devices across diverse site configurations.

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POS System

BackOffice & Point of Sale Systems

For retailing, we provide complete Point of Sale (POS) Systems along with a comprehensive range of BackOffice peripherals designed for the retail and forecourt environment. Our POS solutions ensure your checkout and back-office processes are fast, accurate and fully integrated, reducing queue times, improving stock visibility, and enhancing the overall customer experience at your retail center.

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CCTV

CCTV & Access Control Systems

Secure your premises with our end-to-end security solutions. We supply and install CCTV surveillance systems alongside a full suite of access control technologies including fingerprint readers, card readers, face recognition systems, proximity sensors, magnetic door locks, manual keypads, video intercom systems, alarm systems, and auto door-lock systems, giving you complete control over who enters your facility at all times.

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Consumables

Consumables & Retail Supplies

We keep your retail operations running without interruption by supplying a wide range of essential consumables. Our stock includes assorted scale labels, attendant tags, assorted printer ribbons, and POS till rolls, all available when you need them so your operations never slow down due to supply shortages.

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Systems Database & Stock Control

Systems Database & Stock Control

Our Systems Database solutions offer comprehensive stock movement analysis, recipe management for fast food and bakery operations, and exhaustive stock control, ensuring complete visibility and oversight of your inventory at all times.

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Support

Technical Services & Support

We provide professional technical assistance and support for all systems and solutions supplied, encompassing electrical, pump, and tank services, as well as retail environments and forecourt installations, ensuring continuous business operations with minimal downtime.

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Service Station Construction & Renovation

Service Station Construction & Renovation

We undertake the comprehensive construction and renovation of service stations, encompassing initial site planning, civil engineering, and the installation of forecourt facilities, retail centers, and fuel technology systems, thereby delivering complete, turnkey solutions for both new and upgraded sites.

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Our Products & Solutions

A selection of the industry-leading forecourt automation and fuel management equipment we supply, install, and support — plus the software platforms that bring it all together.

From forecourt controllers to fuel dispensers, our product range is built on proven, industry-trusted technology backed by our local technical expertise.

DOMS PSS 5000 forecourt controller
DOMS PSS 5000

The global gold standard for forecourt control and retail automation. Engineered by Gilbarco Veeder-Root, this industrial-grade embedded controller bridges fuel hardware and POS systems, uniting every device on-site into one reliable, secure ecosystem — from a single station to a multinational network.

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Dover Fueling Solutions POS and forecourt hardware
DFS Fusion Automation Server

An all-in-one, intelligent controller by Dover Fueling Solutions that replaces a cluttered IT rack of on-site hardware. It bridges dispensers, tank gauges, price poles, and media displays directly to your POS and cloud ERP systems, giving your entire forecourt one secure point of control.

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Prowalco Icon Controller embedded unit
Prowalco Icon Controller

A reliable and flexible forecourt controller trusted for managing pumps, tanks, and peripheral devices across a wide range of site configurations.

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Gilbarco Latitude Series fuel dispenser
Gilbarco Latitude Series

A modern fuel dispenser combining sleek design with powerful performance, featuring a high-resolution touchscreen, multi-grade dispensing, and built-in payment systems.

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Veeder-Root TLS-450PLUS Automatic Tank Gauge
Veeder-Root TLS Automatic Tank Gauge (ATG) System

The global leader in wetstock management, delivering unmatched accuracy in fuel inventory tracking and environmental compliance. Real-time data on fuel levels, water detection, and tank leaks helps station owners prevent fuel loss and easily meet strict regulatory standards.

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Red Jacket Submersible Turbine Fuel Pump (STP)

The industry standard for underground fuel storage tank systems, trusted by gas station owners and fleet managers worldwide. Engineered for unmatched reliability, high flow rates, and maximum safety, it keeps fuel moving efficiently from tank to dispenser with minimal downtime.

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ICT and Networking Infrastructure peripherals
ICT & Networking Infrastructure

Our ICT and Networking Infrastructure solutions are designed to provide businesses with reliable, secure, and efficient technology that supports their daily operations. We supply and install a wide range of ICT equipment, including Point of Sale (POS) systems, desktop computers, laptops, routers, switches, printers, uninterruptible power supplies (UPS), wireless networking equipment, servers, and various IT peripherals. Whether you are setting up a new office, upgrading your existing infrastructure, or expanding your network, we deliver quality products and professional installation services tailored to your business needs. Our goal is to ensure your technology infrastructure is dependable, scalable, and capable of supporting your organization's growth.

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Software Solutions

Kapslock Smart System

FTS Smart Fuel Management System

The Digital Operating Platform for Modern Fuel & Convenience Retail

Executive Summary

KSS is a cloud-native fuel retail and station operations platform designed for OMCs, DODO stations, fleet operators, and retailers. It addresses margin erosion and data silos by integrating hardware-agnostic controllers with advanced cloud computing. By providing real-time visibility into fuel and inventory, the system replaces manual reconciliation with an automated, transparent workflow.

The platform's "Total Site Control" synchronizes forecourt equipment with financial systems and POS terminals. It offers centralized oversight for large networks — enabling remote updates and fraud detection — while helping individual operators optimize working capital. Additionally, KSS manages non-fuel retail and dry stock, utilizing predictive analytics to transform stations into data-driven enterprises. This architecture enables operational excellence and maximizes profitability in a competitive energy market.

The Platform Combines

  • Forecourt Automation
  • Mobile POS
  • Fuel Inventory Management
  • Dry Stock Management
  • Customer Account Management
  • Fleet Management
  • Cash Reconciliation
  • Retail POS
  • Regulatory Compliance
  • Business Intelligence
  • Asset Management

Unlike traditional forecourt software, KSS manages the entire station operation from the tank to the bank. The system monitors physical infrastructure in detail, using real-time diagnostics to predict equipment failures and prevent downtime. It tracks the full lifecycle of assets, from installation to replacement, while automating maintenance workflows and ensuring regulatory compliance. By unifying operational data, KSS transforms hardware into intelligent components that optimize ROI. This proactive approach reduces repair costs and extends the lifespan of station investments.

Business Intelligence Engine

Powered by a robust Business Intelligence (BI) engine, this system transforms raw operational data into strategic insights by aggregating real-time information from all retail touchpoints. It provides a comprehensive view of the ecosystem through customized dashboards that track essential KPIs like fuel margins, traffic patterns, and inventory turnover.

Beyond reporting, the BI module utilizes predictive analytics to forecast demand and optimize procurement, preventing both stock-outs and overstocking. The platform also analyzes staff performance and customer behavior to enhance cross-selling. For multi-site operators, it enables comparative benchmarking and anomaly detection to identify leakages or fraud. Ultimately, Kapslock Smart System (KSS) empowers data-driven decisions that protect profitability and ensure sustainable growth.

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Contact Us

We would love to hear from you — get in touch today

Get In Touch

Address

Erf 4314 Austin Street Khomasdal
Windhoek, Namibia

Phone

+264 61 233 072
+264 81 740 5505

Email

info-fts@jlmholdings.co.za

Business Hours

Monday – Friday: 08:00 – 17:00

Send Us a Message

Click the button below to open your email client and send us a message directly. We'll get back to you as soon as possible.

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info-fts@jlmholdings.co.za

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Our Partners

We collaborate with world-class industry leaders to deliver cutting-edge fuel technology solutions across Namibia and beyond.

Fuel Technology Services works alongside trusted global and regional partners who share our commitment to quality, innovation, and safety in fuel management.

Gilbarco Veeder-Root Prowalco Tatsuno Poslab Posbank Peplink Lenovo Hikvision KSS Dell Tactile Technologies